Shipping Policy

Order Processing Time All orders are processed and packed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates We currently offer shipping across all of North Macedonia.

• Standard Delivery: Arrives in 1-3 business days.

• Shipping Cost: Exact shipping charges for your order will be calculated and displayed at checkout.

International Shipping At this time, we only ship within North Macedonia. We do not offer international shipping.

How do I check the status of my order? When your order has shipped, you will receive an email notification from us. If you haven't received your order within 5 days of receiving your shipping confirmation email, please contact us at info@saratelier.co with your name and order number, and we will look into it for you.